Remote Work & Printing: How Companies Securely Connect Home Office and Xerox Print Processes

In an increasingly remote-work-driven business world, companies face the challenge of making their operations seamless and secure. Printing and document flow between the home office and the corporate network in particular often pose a hurdle. Pursuing the mission „We make work, work,“ Xerox is focused on optimizing workflows. With industry-leading technologies, expertise, and innovations, Xerox provides outstanding solutions to ensure an optimized experience and streamline business processes. This guide examines how companies can securely connect their home office printing processes with Xerox solutions while protecting valuable data and documents.

General principles and best practices for secure remote printing

The transition to remote work requires an adaptation of the IT infrastructure to ensure the security of sensitive corporate data. Security is of the utmost importance for every company. Xerox pursues the motto „We make work, work“ by aiming to optimize workflows. This includes the integration of print and digital solutions that can provide an optimized experience and streamline business processes. Xerox’s industry-leading technologies, expertise, innovation, and global presence make it possible to offer customers exceptional solutions.

The rise of distributed teams has led to an increased need for flexibility in document printing, with mobile printing becoming an essential requirement for many employees. Users want to be able to print from anywhere, whether in the office, at home, or on the go. The cloud has established itself as an indispensable tool for businesses of all sizes, offering flexible and scalable options for data storage and remote access. The widely recognized benefits of cloud services in terms of flexibility, security, and cost savings are causing more and more companies to migrate their printing services to the cloud. Transitioning to cloud print management can therefore be a logical next step to future-proof your business.

To create a secure printing environment, it is crucial, implementing solutions that protect valuable data and documents.

Methods and approaches for data security in printing

Protecting data when printing in the home office requires special approaches. Xerox offers for this specific security solutions These solutions are designed to maintain the integrity and confidentiality of your documents, whether they are printed in the office or from a home workstation.

Xerox has been working closely with global cybersecurity company Trellix (the new name for McAfee) and network and security giant Cisco for years to secure its printers. This collaboration enables a Centralized management of printer security policies via Trellix ePolicy Orchestrator (ePO) and Cisco Identity Services Engine (ISE). By integrating Trellix Data Exchange Layer (DXL) and Cisco Platform Exchange Grid (pxGrid), the interoperability of two open frameworks was created, forming the industry's largest infrastructure for threat intelligence sharing and real-time response.

This is how collaboration worksXerox printers use integrated embedded control whitelisting technology and communicate with Trellix ePolicy Orchestrator (ePO). The devices transmit threat event information to ePO, which in turn communicates via DXL with Cisco pxGrid. In response to potential misuse or an attack, ePO and ISE apply appropriate security policies to neutralize the threat, keeping your printers and other network devices protected. Xerox printing devices already have a profile in Cisco ISE, and many feature an additional layer of protection with Trellix Embedded Control. This allows security experts to designate Xerox printers as trusted devices, so that resources can be concentrated on less secure endpoints.

The benefits of this collaboration include:
• comprehensive overview of network-connected printers
• central management and enforcement of security policies
• simpler, better coordinated, and automated detection of and response to threats
• Reduction of vulnerabilities and simplification of technologies that do not communicate with each other
• Optimization of resources for effective threat management and security measures

Roland Ochs: „Mobile working needs stationary security – and that is exactly where Xerox comes in.“

Many companies do not think about their printing infrastructure when it comes to working from home – until something goes wrong. Our customers appreciate that Xerox solutions enable them to work securely and efficiently even in decentralized environments, without compromising on data protection or user convenience. Anyone who wants to see this for themselves will find in our Shop not only matching devices, but also personalized advice tailored precisely to modern work models.

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